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  •  Terms & Conditions

    Terms & Conditions

    policies
    Published on 8th Jan, 2024
    Last Edited on 15th Dec, 2025
    Reading Time: 2 Minute Read

    Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("the Terms and Conditions”). These Terms and Conditions govern your (“the User”) use of the Anuprerna (“Provider”) website located at the domain name www.anuprerna.com (“the Website”). By accessing or using any of our services you agree that you have read, understood and are bound by the Terms and Conditions, set out in this legal notice.  The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for any purposes without the consent of the Provider.

    Account and Registration

    We will protect your Information in accordance with our Privacy Policy. By accessing our Website,  you are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for all activities that occur under your account or password. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If we have a reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to the Provider.

    Shipping

    The user agrees to the cancellation, refund, and returns/exchanges policy as laid out on our Return, Refund and Replacement policy page.

    We offer worldwide shipping and this is calculated at checkout. The client is responsible for all import duties and customs tax in their respective country. International order delivery will take between 5 and 10 working days. To view our international order process click here.

    Any decision taken by us in respect of cancellation of an order shall be final and binding on you. You hereby agree to not dispute the decision made by us and accept the decision regarding such cancellation.

    Any questions about shipping please email us at support@anuprerna.com

    Communications

    By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

    E-Commerce & Privacy

    The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

    Any private information required for executing the orders placed will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.

    The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

    Online Payment

    All online credit card payments are processed by the PayPal Internet Payment Gateway. Card Holders may go to www.paypal.com to view PayPal security policy.

    Colors

    Although we have made every effort to display as accurately as possible, please understand that the photos provided may not fully represent the true color or nature of a particular item. Due to this discrepancy, we recommend you to request a sample before purchasing fabrics from our online store. It cannot be guaranteed that the samples and the actual product will be the exact same color due to batch-to-batch variations.

    Privacy: Casual Surfing

    The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The provider uses this information to determine the use of the Website and to improve Content thereon. Provider assumes no obligation to protect this information and may copy, distribute or otherwise use such information without limitation. 

    Updating of these Terms and Conditions

    Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

    related questions

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    Q: What are my responsibilities regarding my account and password?

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    You are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities that occur under your account or password.

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    What actions can the website take if there is a security breach or misuse?

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    If we have a reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to the Provider.

    About Us

    Discover Anuprerna’s sustainable handloom fabrics crafted by 300+ skilled artisans in East India. We also offer low MOQ custom manufacturing of apparel, stoles, scarves, handbags, and home furnishings in organic khadi, cotton, linen, wool, bamboo, mulberry, ahimsa silk and more.

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